Privacy Policy

At Alba Hotel, the privacy of our guests and website visitors is a priority. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with our website, make a reservation, or stay at our hotel.

We collect personal data such as name, surname, contact details, reservation information, and payment-related data when you book accommodation, contact us, or use our services. This information is used solely to manage reservations, provide hospitality services, communicate with guests, improve service quality, and comply with legal obligations.

Alba Hotel may also collect limited technical information, including IP address, browser type, and device data, to maintain website security, analyze traffic, and improve user experience. This data does not directly identify individuals and is used for operational purposes only. Personal information is not sold or shared with third parties for marketing purposes. Data may be shared only with trusted service providers, payment processors, or official authorities when required by law, and always under strict confidentiality and data protection standards.

We apply appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or loss. Access to guest information is limited to authorized personnel only.

Guests have the right to request access, correction, or deletion of their personal data, subject to applicable laws. Privacy-related requests can be submitted using the contact details provided on our website. By using the Alba Hotel website or services, you acknowledge and agree to this Privacy Policy. Alba Hotel reserves the right to update this policy when necessary, with changes published on this page.